Privacy Policy

Introduction

Accessmeter Consulting is committed to safeguarding the privacy and personal data of our clients, partners, and stakeholders. This Privacy and Data Protection Policy outlines how we collect, use, store, protect, and disclose information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), Data Protection Act, CCPA, and other regional standards as required.

As a company specializing in accessible web design, web and app remediation, staff training, digital accessibility audits, and consulting, we understand the critical importance of confidentiality and data integrity—especially when working with sensitive content from government agencies, educational institutions, NGOs, and private enterprises.

1. Data We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number
• Organization or employer name
• Job title or professional role
• Billing and payment details

1.2 Technical and Usage Data

• IP address and browser data
• Device type and operating system
• Usage analytics from our websites or platforms
• Cookies and similar technologies (see Cookie Policy)

1.3 Project and Confidential Files

• PDFs, Word documents, PowerPoint files, application code, or web content
• Audit logs, accessibility evaluations, and remediation reports
• Screenshots, wireframes, or user flow diagrams shared for service delivery

2. Lawful Basis for Processing

We process personal and project data under the following lawful bases:

• Contractual Necessity – to deliver services as agreed
• Legitimate Interest – to improve our offerings and customer support
• Consent – where applicable for marketing or communication preferences
• Legal Obligation – to comply with tax, audit, or data retention laws

3. Data Protection and Security

We implement industry-standard technical and organizational safeguards, including:

• Encrypted communication and file transfers (TLS/SSL, SFTP)
• Secure data storage on compliant cloud infrastructure
• Role-based access control for internal staff
• Regular audits, vulnerability checks, and password hygiene protocols
• Data minimization and limited retention periods

No data is processed or stored beyond the necessity of service delivery unless required by law.

4. Confidentiality & NDA Compliance

Accessmeter Consulting respects and upholds strict Non-Disclosure Agreements (NDAs). All client projects are treated as confidential, and our team is trained to handle sensitive material securely. Upon request, we are happy to sign custom NDAs or provide our own template to ensure mutual protection.

Key highlights:

• Files and data shared are never reused, distributed, or repurposed
• Access is restricted to project-essential personnel only
• We maintain full audit trails of access and modifications
• Data is deleted upon project completion unless otherwise agreed

5. Your Rights

You have the right to:

• Request access to the data we hold about you
• Correct inaccurate or outdated personal information
• Request deletion of your data (“right to be forgotten”)
• Object to certain data processing activities
• Withdraw consent at any time, where applicable

To exercise any of these rights, contact us at admin@accessmeter.com.

6. Data Sharing and Third Parties

We do not sell or rent your personal data. We only share data with:

• Trusted subcontractors under binding agreements and NDA
• Payment processors (e.g., Stripe or PayPal) for secure transactions
• Legal authorities when legally obligated

All vendors and partners must comply with our data protection standards.

7. International Data Transfers

When data is transferred outside your jurisdiction (e.g., to cloud storage or communication platforms), we ensure compliance via:

• Standard Contractual Clauses (SCCs)
• GDPR adequacy decisions
• Data processing agreements with third-party services

8. Data Retention

Data is retained only as long as necessary for:

• Service delivery
• Compliance with legal and financial obligations
• Resolving disputes or audits

Upon project closure, clients may request full deletion or long-term secure archiving.

9. Cookies and Analytics

For visitors who are not clients, we use only essential cookies necessary for the website to function properly. No personal data is collected. You can manage or disable cookies through your browser settings.